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(IT-NEWSWIRE.COM, May 02, 2015 ) Seattle, WA -- Just this past week, the week of April 13, 2015, Amazon released statistics to those customers that sell product on Amazon.com. TrioSportsUSA (Trio) stated that it uses the Fulfillment by Amazon (FBA) to ensure best delivery to customers that purchase their GoPro Hero 3 Case. The company shares those results below. According to the Marketing Director, the company is using this as a springboard to look into other areas of operations to ensure all metrics are similar.
Recent Customer Experience Data (prior 90 days)
7 Days 30 Days 90 Days Pre-fulfillment cancel rate 0.00% 0.00% 0.00% Late Shipment Rate 0.00% 0.00% 0.00%
Order defect rate (prior 90 days) 0.00%
Once again, the company states that "what gets measured, gets done" so they were not surprised to see these figures. At the same time, as they look to roll out additional products, they expect to keep these processes up to date. While Trio has served the population in need of a GoPro Hero 3 Case, they do anticipate broadening their presence on America's top online retailer. Of course, Amazon is no stranger to having a manufacturer sell more than one product.
The GoPro Hero 3 Case came to market less than one short year ago. In this time, the company states that their focus has been on the customer experience in purchasing the GoPro Hero 3 Case as well as in using the GoPro Hero 3 Case.
As stated earlier, the success of the late shipment rate is a direct reflection of the relationship that Trio maintains with Amazon. Using the FBA feature allows Trio to provide its customers with top rate Amazon customer care and fulfillment services. The packaging advantaged pricing when using the PRIME membership is an attractive feature for customers, particularly when shipping is free.
About TrioSportsUSA
TrioSportsUSA is established in Seattle, Washington and distributes sports, fitness and recreation products designed to help active people get the most out of their outdoor adventures. The website, TrioSportsUSA.com, is continually expanding to include material of interest to the active family, particularly those that use GoPro cameras.
TrioSportsUSA
Marci
(513) 212-6714
inquiry@TrioSportsUSA.com
Source: EmailWire.Com
Source: EmailWire.com
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