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TrioSportsUSA Hires Additional Customer Service Representative

(IT-NEWSWIRE.COM, May 02, 2015 ) Seattle, WA -- The Marketing Director for TrioSportsUSA (Trio) has been quite active in the media lately. As Trio matures into their second year, the company states it is re-evaluating the allocation of resources. As sales increase, so do the customers that need contacted. As a result, some key staffing decisions have recently been made.

Looking back over the past six months, the media outlets have reported on Trio's move to the west coast, the improvement of customer service hours as well as a customer who won the GoPro camera drawing before holiday last year.

Trio indicates that looking forward will continue to showcase the focus on customers. At this time, the most noteworthy indicator is the hiring of an additional customer service staff member. According to Trio, the newest hire to Trio boasts a strong educational background as well as a focus on customers herself. An owner of the GoPro Hero 3 Case herself, the decision process was made easy, according to the Marketing Director.

Studies show that the owner of a GoPro Hero 3 are a discerning group with high expectations. So, when purchasing a GoPro Hero 3 case, these same people have high expectations regarding the function, aesthetics as well as the value of the case.

The training program for new customer service agents who are focused on the GoPro Hero 3 Case is quite condensed. The fact that the associate has experience with the GoPro camera and case, can make quite a significant difference in the training program. As such, decisions to work with individuals is a really thoughtful process. The Marketing Director has indicated that the training program is ultimately customized to the individual at hand.

Trio states that the 2015 forecast will be updated shortly. At that time, the company will be in a position to comment on any future hiring for this year.

About TrioSportsUSA

TrioSportsUSA is established in Seattle, Washington and distributes sports, fitness and recreation products designed to help active people get the most out of their outdoor adventures. The website,, is continually expanding to include material of interest to the active family, particularly those that use GoPro cameras.



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Source: EmailWire.Com


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