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(IT-NEWSWIRE.COM, December 18, 2017 ) Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers that tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Scope of the Report:
This report focuses on the Social Customer Relationship Management (CRM) Software in Global market, especially in North America, Europe and Asia-Pacific, South America, Middle East and Africa. This report categorizes the market based on manufacturers, regions, type and application.
Market Segment by Manufacturers, this report covers
IBM
Jive Software
Lithium
Oracle
Salesforce
Microsoft
Netsuite
Pegasystems
Sap
SugarCRM.
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Market Segment by Regions, regional analysis covers
North America (USA, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Columbia etc.)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Social Monitoring and Social Listening
Social Mapping
Social Middleware
Social Management
Social Measurement
Market Segment by Applications, can be divided into
Customer Service and Support
Marketing
Sales
Others
Browse complete report @ http://www.reportsweb.com/global-north-america-europe-and-asia-pacific-south-america-middle-east-and-africa-social-customer-relationship-management-crm-software-market-2017-forecast-to-2022
Major points from Table of Contents:
1 Market Overview
2 Manufacturers Profiles
2.1 IBM
2.1.1 Business Overview
2.1.2 Social Customer Relationship Management (CRM) Software Type and Applications
2.1.2.1 Type 1
2.1.2.2 Type 2
2.1.3 IBM Social Customer Relationship Management (CRM) Software Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.2 Jive Software
2.2.1 Business Overview
2.2.2 Social Customer Relationship Management (CRM) Software Type and Applications
2.2.2.1 Type 1
2.2.2.2 Type 2
2.2.3 Jive Software Social Customer Relationship Management (CRM) Software Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.3 Lithium
2.3.1 Business Overview
2.3.2 Social Customer Relationship Management (CRM) Software Type and Applications
2.3.2.1 Type 1
2.3.2.2 Type 2
2.3.3 Lithium Social Customer Relationship Management (CRM) Software Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.4 Oracle
2.4.1 Business Overview
2.4.2 Social Customer Relationship Management (CRM) Software Type and Applications
2.4.2.1 Type 1
2.4.2.2 Type 2
2.4.3 Oracle Social Customer Relationship Management (CRM) Software Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
3 Global Social Customer Relationship Management (CRM) Software Market Competition, by Manufacturer
4 Global Social Customer Relationship Management (CRM) Software Market Analysis by Regions
5 North America Social Customer Relationship Management (CRM) Software by Countries, Type, Application and Manufacturers
6 Europe Social Customer Relationship Management (CRM) Software by Countries, Type, Application and Manufacturers
7 Asia-Pacific Social Customer Relationship Management (CRM) Software by Countries, Type, Application and Manufacturers
8 South America Social Customer Relationship Management (CRM) Software by Countries, Type, Application and Manufacturers
9 Middle East and Africa Social Customer Relationship Management (CRM) Software by Countries, Type, Application and Manufacturers
10 Global Social Customer Relationship Management (CRM) Software Market Segment by Type
11 Global Social Customer Relationship Management (CRM) Software Market Segment by Application
12 Social Customer Relationship Management (CRM) Software Market Forecast (2017-2022)
13 Sales Channel, Distributors, Traders and Dealers
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Rajat Sahni
+1-646-491-9876
sales@reportsweb.com
Source: EmailWire.Com 
Source: EmailWire.com
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