|
Home | Technology News Search Engine:
|
|
|
|
Home: Technology News:
|
|
|
(IT-NEWSWIRE.COM, March 06, 2018 ) Publisher predicts the global live chat market to grow from USD 478.75 million in 2016 to USD 6873.38 million by 2023, at a Compound Annual Growth Rate (CAGR) of 46.32%. The year 2016 has been considered as the base year, while the forecast period is up-to 2023.
The major forces driving the growth of the live chat market include the a business guide to identify common issues in service delivery and effective inventory management and time-saving, cuts down service expenses, and increase sales. Moreover, real-time analysis of visitor reviews and feedback and their behavior and bi tool to collect valuable insight are also some of the factors that are driving the market growth. However lack of skilled and experienced customer service representative, and high training cost may hinder the market growth. In the middle of difficulty lies opportunity such as the a graph-based database and ai technology, encryption of chat conversation, voice navigation on wearables, smart cars, and other internet-enabled devices with iot things projected, and all-in-one solution to collaborate different business messaging tools. The possible challenges for the market growth are continuous update to keep live chat experience relevant, and monitoring and measuring performance. But key players in the market are overcoming the challenges with continual improvement and innovation.
Complete Report is Available@ http://www.reportsweb.com/inquiry&RW00011300440/sample
Based on industry, the global live chat market is studied across aerospace & defense, banking, financial services & insurance, consumer goods & retail, education, energy & utilities, government, healthcare & life sciences, information technology, manufacturing, media & entertainment, telecommunication, transportation & logistics, and travel & hospitality. Based on geography, the global live chat market is studied across Americas, Europe, Middle East & Africa, and Asia-Pacific.
The report features a competitive scenario of the live chat market and provides inclusive analysis of key growth strategies adopted by major players. Key products profiled in the study are Freshdesk, HappyFox, LiveAgent, LiveChat, Pure Chat, SnapEngage, Userlike, WebGreeter, Zendesk, and Zoho SalesIQ.
Buy Report@ http://www.reportsweb.com/buy&RW00011300440/buy/3000
Top Players:
Freshdesk
HappyFox
LiveAgent
LiveChat
Pure Chat
SnapEngage
Userlike
WebGreeter
Zendesk
Zoho SalesIQ
ReportsWeb.com
Rajat Sahni
+1-646-491-9876
sales@reportsweb.com
Source: EmailWire.Com 
Source: EmailWire.com
|
|
|
|
|
Technology News Headlines
|
|
|
|
|
Technology Business Video Feed
|
|
More Technology Video Feeds
|
|
|
